Privacy Policy
How we handle information collected through this website.
Overview
The City of Rayne respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices you have. By using this site, you agree to the practices described here.
Information we collect
- Information you provide: When you submit a form (such as a service request or records request), we collect the information you choose to give us, which may include your name, contact details, and the content of your message.
- Automatic information: Like most websites, our servers may automatically log technical information such as browser type, device, referring pages, and general location for security and to improve the site.
- Cookies and analytics: We may use cookies and aggregate analytics to understand how the site is used. You can disable cookies in your browser settings; core functions of the site will still work.
How we use information
We use information to respond to your requests, deliver city services, maintain security, comply with law, and improve our website. We do not sell personal information.
Public records notice
Important: The City of Rayne is a public body. Communications you send to the city — including emails and form submissions — may be subject to disclosure under the Louisiana Public Records Law. Please do not send sensitive personal information through this website unless necessary.
Third-party services & links
Some functions (such as online bill payment) are handled by third-party providers with their own privacy policies. When you follow a link to another website or service, this policy no longer applies, and we encourage you to review the privacy practices of that site.
Children's privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.
Data security
We take reasonable administrative and technical measures to protect information submitted through this site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Contact us
Questions about this policy? Contact:
City of Rayne — City Hall
801 The Blvd., Rayne, LA 70578
Phone: (337) 334-3121
Email: cityhall@rayne.org
This policy was last updated in 2026. We may revise it from time to time; changes will be posted on this page.